Privacy Policy

Effective date: June 1st 2024

Welcome to MazeLabs! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and the CAN-SPAM Act.

1. Information We Collect

We may collect and process the following types of personal information:

- Contact Information: Name, email address, phone number, and postal address.

- Account Information: Username, password, and other details related to your account.

- Transaction Information: Payment details and transaction history.

- Communication Information: Records of your correspondence with us.

- Technical Information: IP address, browser type, and other technical data from your use of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

- To Provide Services: To deliver our services, process your transactions, and manage your account.

- Communication: To contact you with information about your account, transactions, and updates about our services.

- Marketing: To send you promotional materials and newsletters, if you have opted to receive them.

- Improvement of Services: To understand how our services are used and to improve and develop our offerings.

- Legal Obligations: To comply with legal requirements and respond to lawful requests by public authorities.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

- Consent: Where you have given clear consent for us to process your personal data for specific purposes.

- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party.

- Legal Obligation: Where processing is necessary to comply with a legal obligation.

- Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests or fundamental rights do not override those interests.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

- Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you.

- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

- Access: You have the right to request access to your personal data.

- Rectification: You have the right to request correction of inaccurate or incomplete data.

- Erasure: You have the right to request the deletion of your personal data.

- Restriction: You have the right to request the restriction of processing of your personal data.

- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

- Objection: You have the right to object to the processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us at themazelabs@gmail.com

7. CAN-SPAM Act

In compliance with the CAN-SPAM Act, we will not use false or misleading subjects or email addresses.